Heatcraft Refrigeration Products
Products
Warranty
If you are in need of technical or warranty support for your Heatcraft / Bohn refrigeration equipment, please call Service Plus at 877-482-7238
- 2-year Parts & Labor from date of installation
- Compressor (parts only) for the 3rd through 5th year
- Store reports problem at store to Service Plus at 877-482-7238
- Service Plus dispatches a Service Provider
- Service Provider determines if problem is with Heatcraft equipment
- Note the equipment serial number and determine if in warranty
- Serial number is required
- If in warranty, Service Providers contact Service Plus at 877-482-7238 to obtain repair authorization
- Repair is authorized and Service Provider completes repairs
- Service Provider sends invoice to Service Plus for payment
- If not under warranty, unit is repaired under normal RFS and invoicing procedures
- Mechanical/electrical failures "within the box" (i.e. condensing unit, evaporator)
- Compressor
- Condensing unit fan motor
- Evaporator fan motor
- Contactor
- Capacitor
- Coil leaks
- Field piping/wiring (i.e. line sets and drain line heaters)
- Adjustments to the system
- Normal maintenance
- Nuisance calls
- Installation-related failures
- Refrigerant top-off charge
- Product loss
Support
If you are in need of technical or warranty support for your Heatcraft / Bohn refrigeration equipment, please call Service Plus at 877-482-7238.